Please use the link below to obtain support for any problem that you are having with your service.



Alternatively please use the tab on the left to chat with one of our agents (service available 9am to 5pm Monday to Friday).

We have produced a series of User Guides to assist with the installation and use of your broadband, telephone and television services which may be found here.

You can quickly check the download and upload speeds of your Internet connection by clicking “START SPEED TEST” below and clicking the “GO” button.


Once complete, if the results do not match your service speed, please press the “COPY LINK” button and paste the results in an e-mail to us at and we will investigate further.